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Privacy Policy

A legal disclaimer

Privacy Policy

Last updated: 10/09/2025

J Artistry Body & Wellness Clinic (“we”, “us”, “our”) is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, store, and protect your personal data when you interact with our clinic, website, services, and communications.

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1. Who We Are

J Artistry Body & Wellness Clinic
Coventry, United Kingdom

For any privacy-related enquiries, please contact:
info@jartistryclinic.com

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2. Information We Collect

We may collect and process the following types of personal data:

Personal Identification Information

  • Name

  • Date of birth

  • Email address

  • Phone number

  • Address

Health & Treatment Information (Special Category Data)

  • Medical history relevant to treatments

  • Lifestyle and wellness information

  • Consultation notes

  • Treatment records and progress notes

  • Post-operative recovery information

Booking & Payment Information

  • Appointment history

  • Payment confirmation (we do not store full card details)

Website & Communication Data

  • IP address

  • Device/browser information

  • Website interaction data

  • Messages sent via contact forms, email, WhatsApp, or social media

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3. How We Use Your Information

We use your data to:

  • Provide safe, appropriate, and effective treatments

  • Conduct consultations and wellness assessments

  • Manage bookings and appointments

  • Communicate with you regarding services, aftercare, or updates

  • Process payments and maintain records

  • Comply with legal, regulatory, and insurance requirements

  • Improve our services and client experience

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4. Legal Basis for Processing

Under UK GDPR, we process your data based on:

  • Consent – where you have given clear permission

  • Contractual necessity – to deliver services you book

  • Legal obligation – healthcare, insurance, and record-keeping laws

  • Legitimate interests – running and improving our clinic safely

Special category health data is processed strictly for healthcare and wellness purposes with appropriate safeguards.

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5. How We Store & Protect Your Data

We take data security seriously and use:

  • Secure digital systems

  • Restricted access to client records

  • Confidential consultation processes

  • Password-protected files and platforms

We only retain personal data for as long as necessary to meet clinical, legal, and business obligations.

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6. Sharing Your Information

We do not sell or trade your personal data.

We may share information only when necessary with:

  • Medical professionals involved in your care (with consent)

  • Laboratories or diagnostic partners

  • Payment processors

  • Regulatory or legal authorities if required by law

All third parties are required to respect confidentiality and data protection laws.

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7. Your Rights

You have the right to:

  • Access your personal data

  • Request correction of inaccurate information

  • Request deletion of your data (where legally permitted)

  • Withdraw consent at any time

  • Restrict or object to certain data processing

  • Request data portability

To exercise your rights, please contact us using the details above.

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8. Marketing Communications

You will only receive marketing communications if you have opted in.
You can unsubscribe at any time by contacting us or using the opt-out link provided.

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9. Cookies & Website Data

Our website may use cookies to improve functionality and user experience.
You can manage cookie preferences through your browser settings.

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10. Changes to This Policy

We may update this Privacy Policy periodically.
Any changes will be posted on this page with an updated revision date.

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11. Complaints

If you have concerns about how we handle your data, you may contact us directly.

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